Cooling Plates for Heavy-Duty Use:
Procurement Challenges & Success

Procurement is critical to ensuring both the quality and efficiency of electrical cooling plates used in heavy-duty applications. Identifying procurement risks early helps avoid production delays, cost overruns, and performance issues that can affect the operational stability of heavy-duty machinery and equipment. By focusing on risk mitigation, procurement professionals can improve project outcomes and operational efficiency.

In this article, we’ll explore the key procurement risks for electrical cooling plates in heavy-duty applications through a real-world success story. Here’s how XD THERMAL collaborated with a structural engineer to overcome these risks and enhance the performance of heavy-duty equipment.

Procurement of electrical cooling plates for heavy-duty applications faces key risk points such as unclear technical specifications, supply chain disruptions, and quality control during manufacturing. These risks can lead to delays, increased costs, and suboptimal cooling performance. Addressing these procurement risks early ensures more reliable thermal management for heavy-duty equipment, reducing downtime and enhancing operational efficiency.

Table of Contents

Initial Communication: Clarifying Needs

Unclear technical requirements can pose risks early on in procurement, particularly when dealing with the high-performance needs of heavy-duty equipment. In this case, we were approached by a structural engineer specializing in heavy-duty machinery. The client had preliminary requirements related to cooling plates and enclosures to manage thermal protection but needed further clarification on the exact thermal exchange specifications.

Cooling Plates for Heavy-Duty Use-XD THERMAL

While the customer had basic design parameters, there were ambiguities in the cooling needs that could have led to costly redesigns later. By engaging in detailed technical discussions, XD THERMAL clarified the requirements and avoided potential misunderstandings.

Proposal Development: Technical Coordination

Design space limitations and manufacturing constraints are common risks in heavy-duty applications. During the proposal phase, our team analyzed the client’s schematics and ran simulations to ensure that the cooling plates would meet the necessary heat exchange rates within the space available.

Two major challenges arose:

  • ● Limited design space: The fixed layout of the heavy-duty equipment did not allow for significant changes to the cooling plate’s size, which posed a risk to achieving the required thermal performance.
  • ● Manufacturing constraints: Spacing issues discovered during simulation testing indicated that the initial design might not be feasible for production. A balance needs to be found between these parameters to meet the needs of a particular application, while ensuring the viability of the design.

By adjusting the coolant flow channels and revising dimensional specifications, XD THERMAL was able to enhance heat transfer efficiency without increasing the cooling plate’s size. These changes also ensured that the manufacturing process could proceed smoothly.

Flow Channel Configuration DATE - XD THERMAL

Quotation and Contract: Addressing Cost Adjustments

Procurement professionals often face challenges when technical adjustments result in unexpected cost changes. After finalizing the optimized design, XD THERMAL provided a transparent and itemized quote to reflect these adjustments. This transparency was key to building trust with the client and ensuring there were no surprises during contract finalization.

Potential procurement concerns in this stage included:

  • Cost Adjustments: We explained that the adjustments in design led to a slight increase in production costs, but these optimizations were necessary to meet performance goals.
  • Contractual Specifics: Every technical modification was meticulously included in the contract, ensuring both parties were aligned on expectations.

Production and Quality Assurance: Managing Risks

With over ten years of foreign trade experience, XD THERMAL anticipated potential challenges in raw material handling, mold management, and factory production line coordination that could impact delivery schedules. To prevent delays, XD THERMAL made strategic arrangements and deployed resources in advance, ensuring that all aspects of production remained on track.

straightening machine - XDTHERMAL

Key risks identified:

  • Production Delays: Supply chain issues could have caused production bottlenecks.

Given the complexity of the cooling plate’s working conditions in this heavy-duty application, the customer was particularly concerned about product quality. XD THERMAL recommended conducting a comprehensive Design Verification (DV) and Process Verification (PV) test to ensure the product’s performance under real-world conditions. To further optimize the process and reduce costs, a full inspection was performed during the sample stage, while sampling inspections were utilized during mass production to maintain both efficiency and quality control.

Logistics and Delivery: Ensuring Timely Shipment

In the logistics segment, booking and shipping are the main risk points. Initially, the customer wanted to use their own logistics provider, but the logistics department was overwhelmed during a peak booking period. This resulted in delays with both container bookings and shipping schedules.

To ensure the timely progress of the project, XD THERMAL took swift action by coordinating with its internal logistics team. Through proactive management, we successfully assisted in the shipping process and ensured the goods were delivered on time, preventing potential project delays.

After-Sales Service and Support: Proactive Engagement

After-sales support plays a crucial role in the success of any procurement process, especially in heavy-duty applications where cooling plate performance is critical to operational efficiency. Following the delivery, XD THERMAL maintained regular contact with the client to ensure that the cooling plates were performing as expected.

We also provided ongoing technical support, answering any questions the client had and addressing potential concerns before they became critical. The client appreciated our proactive approach, which helped build long-term trust and confidence in our services.

Conclusion

This case study highlights the importance of effective procurement in heavy-duty applications, from clarifying initial requirements to ensuring quality control and timely delivery. By identifying risks early and addressing them proactively, XD THERMAL ensured that the project was completed successfully, improving the client’s overall operational efficiency.

For procurement professionals working with heavy-duty equipment, this success story emphasizes the importance of clear communication, technical coordination, and risk management throughout the procurement process.

Looking forward, XD THERMAL continues to partner with more businesses in the heavy-duty industry, contributing to the growth and success of complex thermal management projects.

FAQ

Procurement risks include unclear technical specifications, supply chain disruptions, manufacturing constraints, cost adjustments due to design changes, and logistics delays. These risks can affect product quality, increase costs, and delay project timelines. Proactively addressing these risks ensures smoother project execution and higher-quality outcomes.

XD THERMAL implements comprehensive quality assurance procedures, including Design Verification (DV) and Process Verification (PV) tests. During the sample stage, we perform full inspections to ensure the product meets all specifications. In the mass production stage, we conduct sampling inspections to maintain efficiency while ensuring high-quality standards.

With over ten years of experience in foreign trade, XD THERMAL anticipates supply chain disruptions and logistics challenges. We make arrangements in advance for raw material handling, mold management, and factory production line coordination.

XD THERMAL selects reliable logistics providers and maintains real-time communication throughout the shipping process. If a client’s preferred logistics provider is unavailable or delayed, we actively coordinate internally to arrange alternative shipping options

DV and PV testing are crucial for validating the performance and reliability of a product under real-world conditions. Design Verification ensures the product meets its design specifications, while Process Verification confirms that the manufacturing process consistently produces high-quality products. This comprehensive testing helps mitigate risks during both the sample and mass production stages.

Chris - Senior Technical Engineer -XD THERMAL

Chris

I've worked in battery thermal management for over 5 years, handling lots of international projects. If you're curious about battery liquid cooling products or services, feel free to ask me any questions!

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